020 7940 4835 #credit500

Part of Credit Week Logo


Credit 100 Hall of Fame


  • James Appleby, Head of Credit Operations, Vanquis Bank (Provident)
  • Fiona Bailey, Head of Collections, United Utilities Water
  • Chris Ball, Head of Collections and Recoveries, Nationwide Building Society
  • Peter Behrens, Chief Commercial Officer, RateSetter
  • Leigh Berkley, President, Credit Services Association (CSA)
  • Tasneem Bhamji, Head of Change, Conduct & Control, UK Debt Management, Santander
  • Paul Burdell, Chief Executive Officer, Link Financial
  • Faye Byrne, Senior Manager, European Collections, HSBC
  • Nick Cherry, Managing Director, Phillips & Cohen Associates (UK)
  • Martyn Cladingbowl, Head of Credit & Collections, SSE
  • Maureen Cooke, Debt Sale Commercial Manager, Barclays
  • Dean Copeland, Head of Consumer & SME Collections, BT
  • James Cornell, Chief Executive Officer, Lowell Group
  • Frances Coulson, Managing Partner, Moon Beever
  • Ian Critchley, Litigation & Recoveries Manager, GM Financial
  • Anne Curran, Head of Credit and Collections, Virgin Media
  • Bruce Curry, Client Services Partner, FICO
  • Jonathan Davidson, Director of Supervision – Retail and Authorisations, Financial Conduct Authority (FCA)
  • Jane Davies, Manager – Financial Solutions & Customer Relations, RCI Financial Services
  • Jasper Davy, Head of Debt Management, RBS
  • Mark Delahunty, Head of Collections and Recoveries, M&S Bank
  • Lee Edmonds, Debt Market Integrator Programme Director, Cabinet Office
  • Joanna Elson, Chief Executive Officer, Money Advice Trust
  • Garry Fearn, Head of Debt Recovery, Shop Direct Financial Services
  • Chris Fitch, Research Fellow, Money Advice Trust
  • Hugh Fitzpatrick, Chief Risk Officer, Shawbrook
  • John Foster, Head of Mortgage Collections and Recoveries Operations, RBS
  • Barry Forster, Head of Billing and Collections, Npower
  • Adam Freeman, Founder and Chief Executive, Mr Lender
  • Angel Galayo, Global Head of Collections, Wonga
  • Craig Gedey, Managing Director, Debt Advisory Line
  • Gary Gilburd, Chief Executive Officer, Sigma
  • John Godfrey, Senior Manager, Supplier Management & Collections Strategies, Black Horse
  • Jaime Graham, Credit Operations Director, Lloyds Banking Group
  • Mark Gregory, Senior Supplier Manager – Recoveries, Barclays
  • Adam Gwatkin, Head of Collections and Debt Sale Strategy & Operations, Virgin Money
  • Andrew Hancock, Head of Customer Services and Revenue Management, EDF Energy
  • Tamsyn Harrison-Gabbott, Head of Credit & Risk, TalkTalk
  • Sarah Henry, Agency Manager, Scottish Power
  • Philip Holden, Chairman, Drydens Fairfax
  • Spencer Hough, Head of Billing and Collections, Anglian Water
  • Fiona Hoyle, Head of Consumer Finance, FLA
  • Gareth Hughes, Chief Executive Officer, Marston
  • Brian Jackson, Director of Credit and Collections, British Gas
  • Paul Jenkins, Chief Executive Officer, Wescot
  • Gary Jones, Head of Recoveries, HSBC
  • Richard Kernick, Head of Risk Strategy, Santander Consumer (UK)
  • Chris Laverick, Head of Supplier Management, Debt Management Operations, RBS
  • Howard Le Roy, Director, Collections Strategy & Policy, Barclaycard Europe, Barclaycard
  • Eric Leenders, Managing Director, Retail and Commercial Banking, BBA
  • Zach Lewy, Founder & Chief Information Officer, Arrow Global
  • Martin Leyshon, Group Director, High Court Enforcement Group
  • Ann Lloyd, Partner, Lester Aldridge
  • Mourad Malki, Head of Collections, Richmond Group
  • Waine Mannix, Partner, Head of National Recoveries Services, Shoosmiths
  • Sarah Marshall, Head of Recoveries, Geoban/Santander
  • Matt Mattock, Collections Strategy Manager, O2
  • Val McCarren, Head of Collections and Recoveries, Tesco Bank
  • Tracey McDermott, Acting Chief Executive Officer, Financial Conduct Authority (FCA)
  • Sharon McIntire, Dealer Credit Manager, Ford Credit
  • Andrew McRoberts, Director, Moorcroft
  • Claire Moore, Head of Residential Credit Management, e.on
  • Bryan Mouat, Chief Executive Officer, Arvato
  • Najib Nathoo, Chief Executive Officer, Hoist UK
  • Michael Nicholls, Relationship Director, ifs University College
  • Mike O’Connor, Chief Executive Officer, Stepchange
  • Ian Parry, Head of Credit Operations, First Utility
  • Tiku Patel, Chief Executive Officer, PRA Group
  • Tracy Porter, Head of Collections, EE
  • Steve Prydderch, Director, Special Servicing, Aldermore
  • Carrie-Anne Renfrey, Head of Collections, Capital One
  • Amanda Reynolds, Customer Service Director, Affinity Water
  • John Ricketts, Vice President, Credit Services Association (CSA)
  • Craig Ronaldson, Senior Relationship Manager, Credit Operations, Lloyds Banking Group
  • Mark Sanders, Executive Advisor, TDX Group
  • Amanda Scovell, Cash and Debt Manager, Thames Water
  • Lisa Sinacola, Head of Credit and Billing, Vodafone UK
  • Alasdair Skeoch, Head of Credit Operations, Brighthouse
  • Robert Skinner, Chief Executive Officer, Lending Standards Board
  • Connie Smith, Head of Collections and Recoveries, HSBC
  • Ken Stannard, Chief Executive Officer, CCM
  • Greg Stevens, Chief Executive Officer, CCTA
  • Paul Stretton, Head of Debt and Credit, Extra Energy
  • Tracey Swenne, Interim Head of Collections, Volkswagen
  • Stuart Sykes, Group Head of Debt Recovery, MyJar
  • Nick Taylor, Head of Mortgage Collections and Recoveries, Lloyds Banking Group
  • Andy Thomas, Director of Trace and Investigations, Recoveries, Asset Management and Litigation, Moneybarn
  • Andrew Tucker, Group Chief Executive and Partner, Irwin Mitchell
  • Peter Tutton, Head of Policy, StepChange
  • John Van Kuffeler, Chairman, Non-Standard Finance
  • Laurence Venn, Head of Collections and Recoveries, Yorkshire Building Society
  • Anurag Verma, Partner, Deloitte
  • Peter Wallwork, Chief Executive Officer, Credit Services Association (CSA)
  • Caroline Walton, Chief Customer Insight Officer, Dollar UK
  • Jason Wassell, Chief Executive Officer, BCCA
  • Jenny Watts, Director of Lending Operations, Metro Bank
  • Stuart Webb, Head of Collections and Recoveries – Cards, Santander Cards
  • Nina White, Head of Collections and Recoveries, Secured and Unsecured, TSB Bank
  • Nick Winterbottom, Head of Collections Strategies & Change, National Australia Group
  • Ian Worthington, Vice President, Asset Sales, MBNA